Summit Compere, Mark Simpson, sets the scene for the morning and introduces each speaker.
9.35 — Diane Dodds MLA
Address from the Minister for the Economy, Diane Dodds MLA, on her thoughts for the future and her passion for the industry.
9.40 — Gareth Hetherington
The Economic Landscape
Gareth Hetherington, Director of the Ulster University Economic Policy Centre, will examine the effects of the pandemic on the local economy particularly on hotels, tourism and hospitality. How he thinks this will play out in the coming year and what can be done to assist recovery.
10.00 — Neil Aulton
Are overseas customers keen to travel again? What are they looking for and what are the potential barriers to travel? Neil Aulton, Head of Strategy & Insights at Tourism Ireland, will report on the latest research into the consumer psyche.
10.20 — Naomi Waite
Embracing our Giant Spirit
Deploying the new Northern Ireland brand and how to get standout in the marketplace. Naomi Waite, Director of Marketing at Tourism Northern Ireland will speak about bring the brand back to life, its journey thus far and how your business can benefit.
10.40 — Sarah Duignan
With performance and recovery in mind, Sarah Duignan, Director of Client Service at STR, will look at the forecast for 2021, how recovery in going on a global basis and an in depth look at the local hotel scene.
11.30 — Justin Reid
Justin Reid, Director of Destination Marketing (EMEA) at TripAdvisor, will speak about what’s been going on in the world of travel. Using their considerable market intelligence, he will outline what should a region highlight to speed recovery and what how will post pandemic travel unfold.
11.50 — Frankie Whelehan
Success and Survival
Insight from leading Cork hotelier, Frankie Whelehan, on his journey through expansion, recession and survival.
12.10 — Rob Kwortnik
Rebooting your business. With re-opening on the horizon, Professor Robert Kwortnik from Cornell University’s renowned School of Hotel Administration, will gives tips on how to reboot your brand and get your business back on track in the post COVID-19 world. A great session with practical tips & industry insights.
12.40 — Simon Calder
A Return to Travel – where’s hot and where’s not. Leading travel journalist, Simon Calder, in conversation, will give his thoughts on travel, tourism and what in store for 2021.
13.00 — Panel Discussion
The Road to Recovery
Panel discussion with thoughts on the coming season and the support the industry requires. Featuring Richard Collins, Area General Manager of Abu Dhabi Marriott Hotels and Brenda Morgan, Chair of NITA. Also including Simon Calder, John McGrillen from Tourism NI and Niall Gibbons from Tourism Ireland.